Page 1 of 1
Crash Dump Advice
Posted: Sun Nov 02, 2014 10:06 pm
by sau
Any very clever, technical people here who can advise me on how to deal with crash dump, that goes to blue screen? I think Windows have something to download that de-bugs the system. I'm in safe mode, so can't operate with sound. Thank you.
Re: Crash Dump Advice
Posted: Mon Nov 03, 2014 2:24 am
by DrDark
I assume we're talking about windows 7 or 8? Did you change any hardware recently (update a driver)? A bad driver can cause a bluescreen.
If nothing has changed recently you might try running memtest86+ from a bootable DVD or USB stick on your system overnight. If it can do that then that would indicate your hardware is ok.
I like this site a lot:
http://www.howtogeek.com/163452/everyth ... -of-death/" onclick="window.open(this.href);return false;
(just avoid clicking on the ads there).
Re: Crash Dump Advice
Posted: Mon Nov 03, 2014 7:24 am
by sau
DrDark wrote:I assume we're talking about windows 7 or 8? Did you change any hardware recently (update a driver)? A bad driver can cause a bluescreen.
If nothing has changed recently you might try running memtest86+ from a bootable DVD or USB stick on your system overnight. If it can do that then that would indicate your hardware is ok.
I like this site a lot:
http://www.howtogeek.com/163452/everyth ... -of-death/" onclick="window.open(this.href);return false;
(just avoid clicking on the ads there).
Thanks! Yes, Windows 7. By the way, I've been told that it is advisable to avoid Windows 8. I haven't updated a driver, not unless it does it automatically without me knowing. Have been getting the blue screen for a long time; just haven't done anything about it.
Re: Crash Dump Advice
Posted: Mon Nov 03, 2014 3:29 pm
by DrDark
I agree on avoiding windows 8.
As far as I know drivers are never updated automatically by windows update.
Make a bootable memtest86+ usb stick or dvd by grabbing the pre-made files or iso from here:
http://www.memtest.org/" onclick="window.open(this.href);return false;
Run that overnight.