Report Forum problems here

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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

^ Thanks, these reports are important. I won't know if it's "just me" or a broader problem otherwise. It does seem fine today...
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

We had an extended power outage today, The Garden's server was down for several hours. Good see it back again.
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Pocket Knife
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Re: Report Forum problems here

Post by Pocket Knife »

Just a thought - maybe we could inform people of these kinds downtimes via, hm, Twitter? Since we can't predict them we could just leave a note there as it happens, so they know what's going on and if we have any updates on the situation.
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

Good idea, hopefully this won't be a common occurrence. There was a big, wet, windy storm, and a lot of shallow rooted trees were blown over. The ISP recently moved to a bigger building (the old newspaper headquarters ironically) and this was the first test of their backup generators. I know at least one of them failed.

But if it does happen again, you can contact me and see if we're above water, and I usually have updates on what's going on with the server.
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Pocket Knife
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Re: Report Forum problems here

Post by Pocket Knife »

Alrighty.

So, gardeners:

In case The Garden is down check our twitter account: http://twitter.com/TheGardenForum .


We promise H&HW will keep the technical explanations shorter than 140 characters. ;)
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

Ok! I just have too learn how to tweet. :roll:
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

I'd tweet this but I still don't know how. :roll:

I'm overdue for a forum software update and I intend to give it a go this weekend. There may be a small bit of downtime that few will notice, but there are software extensions installed now that may not work with the new board software. Which is why I've been putting it off. So if anything seems out of whack, as always, please post it here. Thanks!
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

New board software is installed. Right away, there seems to be a bug.

http://www.thegardenforum.org/

There may be extra code after a link. Just delete it for now, I'm looking for the source of this. :geeker:

ETA: I think I found it. Report any other problems here please.
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

Ok! I've been putting it off, but it's time to upgrade the board software again. Or at least, I've decided to take it on, the upgrade came out some time ago. There will be problems, hopefully it will be much like last time. But sometime this weekend I intend to do it. Really. This time for sure.
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DrDark
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Re: Report Forum problems here

Post by DrDark »

Very slow and I just got a SQL error (1040, too many connections). It appears to be okay now.
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

Well, that's the only thing so far. The mods I've installed seem to have all transferred over, so that's a relief. The database gets updated when Ido this, you might try flushing your cache, but it's probably just a temporary problem. Thanks!
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jesuspolly
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Re: Report Forum problems here

Post by jesuspolly »

I have a problem opening page of the forum; my antivirus blocks it, why is this? is the only website of its kind that blocks me, I hope they give me information and help with this. To enter the website the garden I have to disable the antivirus. I have 3 weeks with this problem

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!!!! I love PJ Harvey...She changed my life forever ¡¡¡¡¡
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Romario11
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Re: Report Forum problems here

Post by Romario11 »

i have the same problem! i also use ESET antivirus
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

Ok, I just answered a PM from JP, this is the first I've heard of this problem, my best guess is that The Garden got on an ESET block list somehow. When did this start?

I found a page that seems to show how to unblock a page in ESET, I hope this helps.

http://kb.eset-la.com/esetkb/index?page ... d=SOLN2960

ETA: Ok so I forgot that sau has been having the same problem, but didn't mention which antivirus was used....
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Hell and High Water
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Re: Report Forum problems here

Post by Hell and High Water »

I have updated the forum software. :)

But also :(

There were problems. And I think most of the modifications to the board are gone, things like the YouTube button stopped working a while ago, but other things- like that links open a new page? That's gone too. I'll be reinstalling these and watching for other problems, if the board is down again it should be only temporary. I hope. :roll:

If you are having any problems or notice anything unusual, please report it here or by email to our support gmail. It would help. Thanks!
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